Refund Policy – NDW Marketing
Overview
At NDW Marketing, we are committed to delivering high-quality social media marketing services. Due to the nature of digital services, all sales are subject to the terms outlined below.
Service-Based Refunds
Because our work involves time, strategy, and digital execution:
- Payments for completed work are non-refundable
- Once a service has started, refunds are not guaranteed
- If a project has not yet started, you may request a partial or full refund within 24 hours of purchase
Monthly Plans (Social Media Management)
For ongoing services:
- Clients may cancel at any time with 7 days’ notice before the next billing cycle
- No refunds will be issued for active or already billed months
- Work completed within the billing period remains payable
Deposits
- All deposits are non-refundable
- Deposits secure your spot and cover onboarding, planning, and initial setup
Results Disclaimer
While we aim to grow your brand and engagement:
- We do not guarantee specific results (followers, sales, or leads)
- Performance depends on market conditions, audience behavior, and platform algorithms
Revisions & Satisfaction
We work with you to ensure satisfaction:
- Reasonable revisions are included in your package
- If you’re not satisfied, we’ll work with you to adjust content within scope
Chargebacks & Disputes
- Please contact us first before initiating a chargeback
- Unauthorized chargebacks may result in termination of services and potential legal action
Contact Us
If you have any questions about our refund policy, contact us:
Email: ndwmarketingagency321@gmail.com
Website: ndwmarketingagency.online
Final Notes
By purchasing our services, you agree to this refund policy.